With Specialization Track in Service Management for Business Process Outsourcing (BPO)

Program Description

The Bachelor of Science in Information Systems (BSIS) with Specialization Track on Service Management for Business Process Outsourcing is a four-year degree program which focuses on the design and implementation of computer-based information systems and other ICT solutions to address the demands in existing business processes.

The specialized track in Service Management embedded in the revised BSIS curriculum aims to prepare students for a career in the IT-BPO industry by equipping them with the required competencies needed for entry-level positions and for future career development.

Hence, the program prepares students to become IT professionals with primary competencies in the areas of business process analysis and reengineering, change management, systems integration, systems implementation, system evaluation/quality assurance, and software maintenance through requiring a Capstone project that focuses on information systems development and implementation as a business solution for an industry need.

Course Number Course Title Unit Number of Hours Pre-requisite
Lecture Laboratory
FIRST YEAR
First Semester
GEC 1 Understanding the Self 3 3
GEC 3 Mathematics in the Modern World 3 3
GEC 4 Purposive Communication 3 3
IS 111 Introduction to Computing 3 2 3
IS 112 Computer Programming 1 3 2 3
GEC 10 Kontekswalisadong Komunikasyon sa Filipino 3 3
PE 1 Physical Activity Towards Health Fitness I (Movement Patterns) 2 2
NSTP 1 Civic Welfare Training Service 1, MS, LTS 3 3
Total Units
Second Semester
GEC 2 Readings in Philippine History 3 3
GEC 8 The Contemporary World 3 3
GEC 11 Masining na Pagpapahayag 3 3 GEC 10
INST 1 Climate Change and Disaster Risk Management 2 2
IS 121 Fundamentals of Information Systems 3 3 IS 111
IS 122 Computer Programming 2 3 2 3 IS 112
PE 2 Physical Activity Towards Health Fitness II (Exercise Program) 2 2 PE 1
NSTP 2 Civic Welfare Training Service 2, MS, LTS 3 3 NSTP 1
Total Units 22.0
SECOND YEAR
First Semester
GEC 6 Science, Technology, and Society 3 3
GEC 7 Ethics 3 3
IS 211 Data Structures and Algorithms 3 2 3 IS 122
IS 212 Professional Issues in Information Systems 3 3 IS 111, IS 121
IS 213 IT Infrastructure and Network Technologies 3 2 3 IS 111, IS 121
IS 214 Organization and Management Concepts 3 3 IS 111
PE 3 Physical Activity Towards Health Fitness III (Dance, Sports, Group Exercise, Outdoor Adventure Activities) 2 2 PE 2
IS BPO 211 Business Communication for BPO 3 3 GEC 4
Total Units 23.0
Second Semester
GEC 5 Art Appreciation 3 3
IS GE Elec 1 Entrepreneurial Mind 3 3
IS GE Elec 2 Multicultural Education 3 3
IS 221 Systems Analysis and Design 3 2 2nd Year Standing
IS 222 Financial Management 3 2 3 IS 214
IS Elec 1 IT Audit and Controls 3 2 3 2nd year standing
PE 4 Physical Activity Towards Health Fitness IV (Dance, Sports, Group Exercise, Outdoor Adventure Activities) 2 2 PE 3
IS BPO 221 Service Culture 3 2 3 IS BPO 211
Total Units 23.0
THIRD YEAR
First Semester
IS 311 Information Management 3 2 3 IS 211
IS 312 Enterprise Architecture 3 2 3 IS 213
IS 313 Business Process Management 3 3 IS 222
IS 314 Quantitative Methods 3 3 3rd year standing
IS Elec 2 Data Mining 3 2 3 3rd year standing
IS BPO 311 Fundamentals of Business Process Outsourcing 101 3 2 3 IS BPO 211, IS BPO 221
IS BPO 312 Principles of Systems Thinking 3 3 IS BPO 211,

IS BPO 221

Total Units 21.0
Second Semester
GEC 12 Panitikang Panlipunan 3 3
IS 321 IS Project Management 1 3 3 IS 221
IS 322 Evaluation of Business Performance 3 3 3 IS 313
IS 323 Capstone Project 1 3 2 3 3rd year standing
IS Elec 3 IT Security and Risks Management 3 2 3 3rd year standing
IS GE Elec 3 Leadership and Management in the Profession 3 3
IS BPO 321 Fundamentals of Business Process Outsourcing 102 3 2 3 IS BPO 211, IS BPO 221, IS BPO 311
Total Units 21.0
FOURTH YEAR
First Semester
IS 411 IS Strategy, Management, and Acquisition 3 3 4th year standing
IS 412 Applications Development and Emerging Technologies 3 2 3 4th year standing
IS 413 Capstone Project 2 3 2 3 IS 323
IS Elec 4 IS Innovations and New Technologies 3 2 3 4th year standing
GEC 9 Life and Works of Rizal 3 3
IS FOR 411 Foreign Language 3 3
Total Units
Second Semester
IS 421 Practicum for Information Systems/ Internship Program (486 hours) 9 9 4th year standing
Total Units 9.0
TOTAL NUMBER OF UNITS 160.0